Privacy Policy
Effective Date: 01/01/2025
Privacy Policy for Pauddha Plant Care
At Pauddha Plant Care (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
To process and deliver your orders efficiently, we collect only the information that is necessary.
Personal Information
When you place an order or contact us, we may collect:
Full Name
Mobile Number
Email Address
Shipping and Billing Address
Order Details
Payment Status (we do not store your card or banking information)
Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Pages Visited
Date and Time of Visit
Cookies and Similar Technologies
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
Processing and fulfilling your orders
Delivering products to your address
Sending order confirmations and shipping updates
Responding to customer support requests
Preventing fraud and unauthorized transactions
Improving our website and services
Complying with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments made on our website are securely processed through trusted third-party payment gateways.
Pauddha Plant Care does not collect or store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive financial information.
Payment information is handled directly by the respective payment service providers in accordance with their privacy and security standards.
4. Data Sharing
We may share your information only when necessary, including with:
Courier and logistics partners for order delivery
Payment gateway providers for payment processing
Technology service providers who help operate our website
Government or legal authorities when required under applicable law
These parties receive only the information necessary to perform their services.
5. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We collect and retain only the minimum information required to process orders, provide customer support, comply with legal obligations, and improve our services.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
Complete your orders
Provide customer support
Meet accounting and tax obligations
Resolve disputes
Comply with applicable laws
When the information is no longer required, it is securely deleted or anonymized.
7. Cookies
Our website uses cookies and similar technologies to:
Keep your shopping cart functional
Remember your preferences
Improve website performance
Analyze website traffic
Enhance your browsing experience
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
8. Your Rights
Subject to applicable Indian laws, you may request to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information where legally permissible
Withdraw consent where processing is based on your consent
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. Compliance with Indian Laws
This Privacy Policy is governed by the applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable legal requirements, as amended from time to time.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
The updated version will be posted on this page along with the revised Effective Date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Pauddha Plant Care
Email: pauddhaplantcare@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.